eInvoice

Credit Note Generator

Free Credit Note Generator

Create a professional credit note online for free. Add customer and item details, reference the original invoice, calculate discounts and tax, and download your credit note as a PDF. No account required.

Business details

Customer information

Line items

USD 0.00

Tax and totals

SubtotalUSD 0.00
TaxUSD 0.00
Total CreditUSD 0.00

What Is a Credit Note?

A credit note is a document used to record a reduction or adjustment to an amount previously invoiced. In everyday business, it is the written record that you are crediting a customer rather than charging them again.

The meaning is simple. An invoice asks for payment. A credit note records value being returned, reduced, or written down against that earlier bill. Accounting teams often keep both documents so the original charge and the later adjustment stay easy to follow.

Common situations include returned goods, incorrect pricing, overcharges, cancelled services, approved adjustments, and damaged or incomplete goods or services where an adjustment is appropriate. These are typical examples, not a complete list. Naming and record-keeping can differ by country, so treat this as a practical description rather than legal or tax advice.

Credit Note Example

This sample uses the same layout as the live preview above. A customer returns two units from an earlier invoice. The credit note records the original invoice in the notes, the credited item, tax, and the total credit.

Read the sample from top to bottom:

  • Credit Note number — CN-10024 identifies this document.
  • Original invoice reference — INV-10482 is stored in the notes, because this tool does not have a separate original invoice field.
  • Reason — the customer returned 2 units.
  • Credited item — Product A, quantity 2, rate $100, line amount $200.
  • Tax — 10% overall tax adds $20.
  • Total credit — $220, the amount being credited.

You can recreate a similar document in the form above, then download your own PDF.

Credit Note Template

A credit note template is a ready layout for recording a credit against an earlier invoice. The live preview above is that layout: a fillable credit note form you complete on this page and download as a PDF, rather than starting from a blank page.

The document opens with the title Credit Note, then a Credit Note number and issue date so you can file it next to the original bill. Your business details sit opposite the customer. Line items describe what is being credited, with quantity, rate, and amount. Where they apply, you can add a line discount and overall tax. The summary ends on Total Credit.

There is no separate original-invoice field. Put the original invoice number and the reason for the credit in Notes / reason for credit so both appear on the document. You can also add a signature if you want one. This format does not include invoice payment rows such as due date, amount paid, or balance due.

Depending on the transaction and local requirements, a typical credit note may not need every line. Use the generator above to fill only what belongs on your document.

How to Create a Credit Note

Use the generator on this page. The steps match the fields that are actually available:

  1. Enter your business name and address, and add a logo if you want one.
  2. Add the customer details in Bill to.
  3. Enter the Credit Note number and issue date, and choose a currency. Auto can fill a number for you.
  4. Add the products or services being credited, with quantity, rate, and an optional line discount.
  5. Add overall tax if it applies.
  6. Use Notes / reason for credit for the original invoice reference and the reason. There is no separate original-invoice field.
  7. Add a signature if you want it on the document.
  8. Review the live preview, then generate and download the PDF. No account is required.

If you still need to bill the customer for other work, create an invoice separately. The two documents serve different jobs.

When Should You Issue a Credit Note?

Issue a credit note when you need a clear record that part or all of a previous charge should no longer stand. Common situations include:

  • The customer returned goods.
  • The quantity on the original invoice was wrong.
  • The price was wrong, or the customer was overbilled.
  • A service was cancelled after it had already been invoiced.
  • You agreed an adjustment after the invoice was sent.
  • You are correcting an earlier invoice without replacing the whole document.

Whether you must issue one, and how you record it, can depend on your books and local rules. This page does not replace accounting or tax advice.

Credit Note vs Invoice

An invoice records a charge for goods or services. A credit note records a credit or adjustment relating to a previous charge. The exact accounting treatment can depend on the business and jurisdiction.

Comparison of a credit note and an invoice
TopicInvoiceCredit note
PurposeRecords a charge and typically requests payment.Records a credit or adjustment against a previous charge.
DirectionValue the customer owes you.Value you are crediting to the customer.
Typical totalAmount due.Total credit.
Often referencesPurchase order, payment terms, due date.The original invoice and the reason for the credit.

Need a bill instead of a credit? Use the invoice generator. For a closer look at invoice structure, see what an invoice includes.

What Information Should a Credit Note Include?

Use this as a practical checklist, not a universal legal requirement. Depending on the transaction and local rules, a credit note may include:

  • Business details — who is issuing the credit.
  • Customer details — who is receiving it.
  • Credit Note number — a unique reference for your records.
  • Issue date — when the document was created.
  • Original invoice / reference — so the credit can be matched to the earlier charge.
  • Reason for credit — a short explanation of the adjustment.
  • Credited goods or services — description, quantity, and rate where they apply.
  • Amounts — line totals, plus discount or tax if they apply.
  • Total credit — the overall amount being credited.
  • Additional notes — anything else the customer or your records need.

Frequently Asked Questions

What is a credit note?

A credit note is a document that records a reduction or adjustment to an amount previously invoiced. It names the customer, the goods or services being credited, and the total credit. It is not a new request for payment.

When should you issue a credit note?

Common situations include returned goods, incorrect quantities or prices, overbilling, cancelled services, and other approved adjustments to an earlier invoice. Local rules can differ, so follow your own accounting process.

What should a credit note include?

A credit note commonly includes your business details, the customer, a credit note number, the issue date, credited items and amounts, tax or discount where they apply, and the total credit. Many businesses also record the original invoice and the reason. Requirements vary by country.

What is the difference between a credit note and an invoice?

An invoice records a charge for goods or services. A credit note records a credit or adjustment relating to a previous charge. How you post each document depends on your bookkeeping setup and jurisdiction.

Can a credit note reference an original invoice?

Yes. This page does not use a separate original-invoice field. Add the original invoice number and the reason for the credit in the notes section so they appear on the preview and the PDF.

Can I download a credit note as a PDF?

Yes. Enter your details, review the live preview, then generate the document. You can download the PDF without creating an account.

Is a credit note the same as a credit memo?

They can refer to similar documents, but the wording varies by country, accounting system, and software. “Credit note” and “credit memo” are not guaranteed to be legally identical everywhere.

More Free Business Document Generators

Credit notes sit alongside other billing documents. These tools are already on the site: