Home Services Industry Statistics 2025β2026: Market Size, Growth & Workforce Trends
Discover the latest home services industry statistics for 2025-2026, including market size, growth projections, and workforce trends. Stay informed and ahead.
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Try AI invoiceThe US home services industry is one of the largest and most resilient sectors in the American economy, generating hundreds of billions in annual revenue across HVAC, plumbing, electrical, cleaning, pest control, roofing, landscaping, and home repair. The home services industry statistics for 2025β2026 reveal a sector under simultaneous pressure from two opposing forces: accelerating consumer demand and a critical shortage of skilled trade workers that is limiting how much growth the industry can actually capture. For contractors, business owners, investors, and policymakers tracking the green and gray industries, these home services industry statistics provide the benchmarks that matter.
Key Takeaways
- US households spend an average of $5,000 per year on home services β and spent 51% more on projects in 2023 than they did in 2019
- The US home services market is projected to reach $700 billion by 2028; construction spending alone surpassed $2 trillion in 2025
- 278,000 new home service businesses opened in the US in 2023 β more than any other business category
- The industry faces a shortage of 500,000 skilled tradespeople, with 550,000 additional plumbers needed by 2027
- 88% of high-performing home service businesses use AI, versus just 27% of low-confidence peers
- 94% of customers are more likely to book if online scheduling is available
- 75% of home service businesses expect revenue to grow in 2026
1. Home Services Industry Statistics: Market Size & Revenue
The home services industry statistics on market scale confirm a sector that has grown substantially since 2019, fueled by the post-pandemic home investment boom, aging housing stock, and rising homeowner preference for outsourced maintenance.
| Metric | Value | Source |
|---|---|---|
| US home services market projected value, 2028 | $700 billion | Gitnux |
| US residential repair and maintenance revenue, 2023 | $450 billion | Gitnux |
| US construction spending (annual) | Surpassed $2 trillion, 2025 | Deloitte |
| US home services market: North America CAGR, 2018β2023 | 5.2% | Gitnux |
| Increase in home service bookings since pandemic | +150% | Amenify via ServiceTitan |
| New home service businesses opened in US, 2023 | 278,000 | Yelp via ServiceTitan |
| Year-over-year new business growth, 2023 | +32% | Yelp via ServiceTitan |
| Average household annual spend on home services | $5,000 | Invoca |
| Average household project spend, 2023 | $13,667 across 11 projects | Angi via ServiceTitan |
| Increase in household home services spending, 2023 vs. 2019 | +51% | Angi via ServiceTitan |
The home services industry statistics on market growth are particularly striking when viewed against the 2019 baseline: households are spending 51% more on home services than they were before the pandemic, and the number of new businesses entering the market grew 32% year-over-year in 2023. These are not incremental changes β they represent a structural shift in how Americans allocate spending toward their homes. For home service contractors managing the billing side of this growth, clear invoicing practices with defined payment terms are increasingly necessary to capture revenue from a larger volume of higher-value projects.
2. Home Services Sector Statistics: Key Verticals
The home services industry statistics broken down by vertical reveal where the largest revenue pools sit and which trades are experiencing the fastest growth.
| Vertical | US Revenue | Source |
|---|---|---|
| Home renovation services | $430 billion (2023) | Gitnux |
| HVAC services | $156.2 billion (2025 contractor revenue) | Leads4Build |
| Roofing services | $53 billion (2023) | Gitnux |
| House painting services | $45 billion (2023) | Gitnux |
| Pest control services | $22.6 billion (2023) | Gitnux |
| Moving services | $18 billion (2023) | Gitnux |
| Junk removal | $10 billion (2023) | Gitnux |
| Carpet cleaning | $6.9 billion (2022) | Gitnux |
| Handyman services (projected) | $4.2 billion (2025) | Gitnux |
| Pool maintenance | $15 billion globally (2023) | Gitnux |
| HVAC sector growth rate, 2023 | +10% | Plumbing & Mechanical via ServiceTitan |
| Projects financed (over $5,000) | 65% | Joist via ServiceTitan |
| Homeowners planning major home projects | 65% | Angi via ServiceTitan |
The home services industry statistics on vertical revenue show HVAC as the dominant single trade at $156.2 billion in contractor revenue in 2025, driven by climate-related demand for cooling capacity, aging equipment replacement cycles, and federal energy efficiency incentives. Roofing and painting follow at $53 billion and $45 billion respectively. A key financial dynamic across verticals: 65% of home services projects over $5,000 are financed, which means contractors offering financing options are capturing a materially larger share of available revenue than those requiring upfront payment.
3. Home Services Employment & Workforce Statistics
The home services industry statistics on employment from the Bureau of Labor Statistics and industry surveys document a large, diverse workforce with above-average projected growth across most trades.
| Metric | Value | Source |
|---|---|---|
| Total US home service workforce | ~2.5 million (2023) | Gitnux |
| HVAC industry employment, 2025 | 604,402 | Leads4Build |
| HVAC projected job growth, 2024β2034 | 8% (much faster than average) | BLS via Leads4Build |
| HVAC annual job openings projected | 40,100 per year | BLS via Leads4Build |
| HVAC median annual wage | $58,200 | Bureau of Labor Statistics |
| HVAC median hourly wage, 2025 | $28.50 | Sequoia Geo |
| Electrician projected job growth (next decade) | 11% | Bureau of Labor Statistics |
| Solar panel installer job growth (next decade) | 48% | Bureau of Labor Statistics |
| Women in skilled trades workforce | 12% | Gitnux |
| Gig workers as share of home service labor | 30% | Gitnux |
| Self-employed workers as share of sector | 45% | Gitnux |
| Average training cost per new hire | $5,000 | Gitnux |
The home services industry statistics on employment show a workforce that is overwhelmingly self-employed or small-business based: 45% of workers are self-employed and 30% work as gig or contract labor. This structure makes the home services sector one of the most entrepreneurial in the US economy β and one of the most reliant on accurate, timely invoicing to maintain cash flow. Contractors who manage multiple client accounts simultaneously benefit from multi-client invoicing systems that eliminate the manual billing overhead that erodes margins for sole operators.
4. Home Services Workforce Shortage Statistics
The home services industry statistics on labor availability represent the sector's most acute strategic challenge. Demand is outpacing the supply of qualified workers across nearly every trade category.
| Metric | Value | Source |
|---|---|---|
| Current US skilled trades shortage | 500,000+ workers | Gitnux |
| Plumber shortage projected by 2027 | 550,000 | NewsNation via ServiceTitan |
| HVAC technician shortage (current) | 110,000 | Leads4Build |
| Electricians approaching retirement | ~30% | McKinsey via ServiceTitan |
| Construction workers over age 55 | 1 in 4 | ABC via ServiceTitan |
| Monthly construction job openings (2023β2024 avg.) | 382,000 | Deloitte via ServiceTitan |
| Home service businesses struggling to find skilled talent | 50% | Amenify via ServiceTitan |
| Replacement ratio: retirees to new entrants | 5 retire, 2 enter | TradeColleges.org |
| Skilled trades positions that may go unfilled by 2030 | 2.1 million | Linxup |
The home services industry statistics on workforce shortages reveal a structural problem with a generational dimension: for every five workers who retire from construction and skilled trades, only two enter as replacements. This imbalance is already crimping output β 382,000 monthly construction job openings went unfilled on average over the 2023β2024 period. With 30% of electricians approaching retirement and 25% of construction workers already over 55, the labor constraint will intensify through the 2020s even as consumer demand for home services continues to climb.
5. Home Services Customer Behavior & Digital Statistics
The home services industry statistics on customer behavior reveal a sector in the middle of a digital transition β consumers find services online, vet businesses through reviews, but still predominantly convert by phone.
| Metric | Value | Source |
|---|---|---|
| Customers more likely to book if online scheduling available | 94% | GetApp via ServiceTitan |
| US homeowners who used a home service app (2023) | 68% | Gitnux |
| Consumers who read reviews before hiring | 73β86% | Gitnux; BrightLocal via Invoca |
| Consumers who only use businesses with 4+ stars | 57% | BrightLocal via Invoca |
| Businesses with 4+ stars earn more revenue (vs. lower-rated) | +32% | Valve + Meter via Invoca |
| Home service customers who called during purchasing journey | 62% | Invoca |
| Phone calls vs. web leads: revenue generation | 10β15x more | BIA/Kelsey via Invoca |
| Local mobile searches that lead to purchase within 24 hours | 78% | ComScore via Invoca |
| Home service calls unanswered on weekdays | 18% | Invoca |
| Home service calls unanswered on weekends | 41% | Invoca |
| Consumers who call after search and make a purchase | 40% | Google via Invoca |
| Repeat customers as share of home service revenue | 60% | Gitnux |
| Customers preferring local independent contractors over chains | 61% | Gitnux |
| Homeowners who delay services due to cost concerns | 55% | Gitnux |
The home services industry statistics on customer behavior carry a critical operational insight for contractors: 41% of calls go unanswered on weekends, and each missed call represents a lost booking in a market where 62% of consumers call before committing. The 94% booking-lift from offering online scheduling is the most actionable single number in this dataset β it's a direct revenue lever for contractors who don't yet offer digital booking. Post-service, businesses that focus on customer retention are 60% more profitable, with repeat clients generating 60% of total home service revenue.
6. Home Services Technology & AI Statistics
The home services industry statistics on technology adoption mark 2025β2026 as the year AI crossed from early adopter territory into mainstream use for top-performing contractors.
| Metric | Value | Source |
|---|---|---|
| High-performing home service businesses using AI | 88% | Jobber 2026 Home Service Trends Report |
| Low-confidence home service businesses using AI | 27% | Jobber 2026 Home Service Trends Report |
| Businesses using AI for quoting, invoicing, and emails | >50% | Jobber 2026 Home Service Trends Report |
| Pros under 30 already using AI | 64% | Jobber 2026 Home Service Trends Report |
| Businesses expecting revenue growth in 2026 | 75% | Jobber via PR Newswire |
| Businesses forecasting significant revenue jump in 2026 | 1 in 5 | Jobber via PR Newswire |
| Admin cost savings from AI + automation (scheduling/planning) | $720,000/firm | ABC via ServiceTitan |
| Marketers who say AI exceeded ROI expectations | 80% | Invoca State of AI in Digital Marketing |
| Construction firm data that goes uncaptured/unused | 95% | FMI via Invoca |
| Businesses using social media for customer outreach | 80% | Valve + Meter via Invoca |
| Sustainable fixture demand (kitchen/bathroom): expert prediction | 70% increase expected | Builder via ServiceTitan |
The home services industry statistics on AI adoption reveal a performance gap that will only widen. High-confidence businesses using AI are winning on quoting speed, invoice automation, and customer communication β the same operational areas where low-confidence businesses struggle. The 88% vs. 27% AI adoption split isn't just a technology preference difference; it tracks directly to business outcomes. For home service contractors, AI-driven invoicing that eliminates manual form-filling is one of the most accessible entry points β it reduces admin overhead immediately without requiring technical expertise. Using an AI invoice generator to automate recurring client billing frees contractors to focus on field work while keeping cash flow on schedule.
Summary: Home Services Industry Statistics at a Glance
| Category | Key Metric | Value |
|---|---|---|
| Market size | US home services market (projected 2028) | $700 billion |
| Market size | US residential repair & maintenance revenue (2023) | $450 billion |
| Market size | Household home services spend increase since 2019 | +51% |
| Market size | New home service businesses opened (2023) | 278,000 |
| Verticals | HVAC contractor revenue (2025) | $156.2 billion |
| Verticals | Roofing services revenue (2023) | $53 billion |
| Employment | Total US home service workforce | ~2.5 million |
| Employment | HVAC employment | 604,402 |
| Employment | HVAC median annual wage | $58,200 |
| Workforce | Skilled trades shortage (current) | 500,000+ |
| Workforce | Plumber shortage projected by 2027 | 550,000 |
| Customer | Booking lift from online scheduling | +94% likelihood |
| Customer | Calls unanswered on weekends | 41% |
| Customer | Repeat customers as share of revenue | 60% |
| Technology | High-performing businesses using AI | 88% |
| Technology | Businesses expecting 2026 revenue growth | 75% |
LSI & Related Search Terms Covered in This Article
The following related and semantically co-ranking keywords for "home services industry statistics" are addressed throughout this article:
- HVAC industry statistics
- home cleaning statistics
- pest control industry statistics
- roofing industry statistics
- home repair industry statistics
- skilled trades statistics
- home service workforce statistics
- home service customer behavior statistics
- home service AI statistics
- field service management statistics
- home service market size
- home services trends 2025
Methodology & Sources
Home services industry statistics in this article were sourced from ServiceTitan, Jobber (2026 Home Service Trends Report), Invoca, Angi, Bureau of Labor Statistics, Gitnux, Deloitte, and BrightLocal. Market size estimates vary by source due to differences in scope β some define "home services" as residential repair and maintenance only, while others include renovation, landscaping, and commercial cleaning. Data older than two years is flagged. All citations link to the original source.
Primary sources:
- ServiceTitan β Top 50 Home Services Industry Statistics
- Jobber β Blue Collar Strong: The 2026 Home Service Trends Report
- Invoca β 40+ Statistics Home Services Marketers Need to Know in 2025
- Gitnux β 130+ Home Service Industry Statistics 2026
- PR Newswire β Home Service Proves Resilient in Q4 2025
- Leads4Build β HVAC Statistics & Trends 2025
- Bureau of Labor Statistics β Electricians
- Bureau of Labor Statistics β Solar PV Installers
- BrightLocal β Local Consumer Review Survey
- TradeColleges.org β Skilled Trades Shortage 2026
- Deloitte β Engineering & Construction Outlook
- McKinsey β Tradespeople Wanted
- Linxup β Home Service Industry Trends 2026
Data compiled June 2026. Statistics reflect the most recent available figures at time of publication.
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